Notrufnummern
Teléfonos para emergencia
Emergency telephones
Numéros de téléphone d'urgence
Wenn Sie Opfer eines Raubüberfalls, eines Einbruchs in Ihre Wohnung, eines Nachbarschaftsstreits oder Ähnlichem werden, rufen Sie immer die 062 an
Für alle anderen Notfälle rufen Sie 112 an
Si sufres un robo, una intrusión en tu vivienda, unda sisputa vecinal o similar llama siempre al 062
Para cualquier otra emergencia llama al 112
If you suffer a robbery, an intrusion into your home, a neighborhood dispute or similar, always call 062
For any other emergency call 112
Si vous êtes victime d'un vol, d'une intrusion dans votre domicile, d'un conflit de voisinage ou autre, appelez toujours le 062
Pour toute autre urgence appelez le 112
Theft, burglary or other crimes in Spain can only be reported to the police in the presence of an interpreter. Since an interpreter is usually not immediately available to the person concerned after a crime, it is possible to report the crime by telephone.
The procedure is as follows:
You dial the phone number 902 102 112 and ask for an interpreter. Low knowledge of Spanish / English is beneficial until connected to the interpreter.
A police-trained interlocutor records the protocol and in Spanish directly on the Internet.
At the end of the protocol, you name the person you are talking to the police station at which you want to receive the protocol.
You will receive a reference number.
The police station of their choice can receive the protocol from the Internet with the reference number. It compares your information, inspects your damage if possible and hands you the certified protocol at the 'zero tariff'. There are no translation costs. Your cost is the telephone cost.
No liability for accidents/damage: - The agency is not liable for any accidents or damage occurring on the property or occur in the surrounding area, including inside and outside the home,
of the pool, the property or the common areas.
Technical/electrical faults: - If technical or electrical devices fail, you must report this immediately. The agency or homeowner will resolve the issue as quickly as possible, However, you are not entitled to any compensation.
Water/power outages: - During water or power outages caused by local communities, you are not entitled to any compensation from the agency.
Construction noise: - Construction work can take place all year round on the Costa Blanca, for which you are not entitled to any refund or compensation.